About Us
Dispatch Kingdom Company was founded in 2013 in Washington, WA; furthermore, its founders have 25-year working experience in Logistics and Finance markets of the USA and Canada. The aim of the company is to make the drivers’ life easier when they are on the road and help them solve recurring issues that are connected with cargo transportation, paperwork and its processing, and getting paid on time.
About team
Our Dispatching Expertise :-
With over 125 experienced Dispatchers, we've developed a unique team-based approach that ensures efficient cooperation, rapid response times, and top-notch dispatching services. Our Dispatchers undergo specialized training, pass rigorous exams, and work under the guidance of seasoned mentors to guarantee exceptional performance.
Global Reach, Local Expertise :-
Our teams are strategically located in India, USA and Canada allowing us to leverage our collective expertise, optimize costs, and enhance our services.
Our Commitment to Transparency :-
Having extensive experience in the trucking industry, we've witnessed firsthand how drivers are often misled or kept in the dark about crucial details. To address this issue, we've made it our mission to provide drivers with accurate, truthful information and advocate on their behalf. We're dedicated to protecting drivers' interests and ensuring they receive fair treatment from cargo owners and other market participants.Our clients value it a lot when they work with us as well as our individual approach to each client.
About our clients
Our Clients and Services :-
We specialize in supporting drivers, owner-operators, and small to medium-sized trucking companies in the USA. Our expertise helps clients secure better loads, negotiate optimal rates, and streamline paperwork. By outsourcing these tasks, our clients can focus on what matters most – driving and growing their business.
Dedicated Support for Owner Operators :-
For our owner-operator clients, we assign a dedicated dispatcher who typically supports 4-5 trucks. This dispatcher works closely with a Team Leader and a Customer Service Specialist to ensure seamless communication and exceptional service quality.
Customized Solutions for Larger Fleets :-
For companies with 30+ trucks, we provide a tailored solution by assigning a dedicated team of dispatchers. This team works exclusively with the client's trucks, effectively becoming an extension of their in-house team. This approach enables our clients to save on recruitment, training, and operational costs.
Cost-Effective and Transparent Pricing :-
Our clients pay a fixed fee per truck, which is significantly lower than the cost of employing a full-time dispatcher. This pricing model ensures transparency and predictability, allowing our clients to better manage their expenses.
Strategic Partnerships and Collaborations :-
Through our work, we've established strong relationships with complementary businesses, including factoring, insurance, and truck sales companies. We're committed to fostering these partnerships and exploring new opportunities that benefit all parties involved. Our reputation as a trustworthy and reliable partner is paramount, and we strive to maintain the highest standards of service and integrity.
